Rich Jordan

Senior Solutions Engineer  


Rich Jordan is an experienced Systems Engineer. Rich has over 30 years’ experience in both the voice telecommunications, network engineering and infrastructure technologies.  He has supported multiple platforms to include Alcatel-Lucent, Avaya and MetTel.  


Rich's certifications include the Alcatel-Lucent OXE Crystal, Common, OTMS, OTUC, OV8770, AVST R8.7, Avaya and MetTel Platforms.

His expertise of installing, configuring, testing and troubleshooting of multiple platforms, provides customers with the ease and confidence they deserve.


Rich Jordan is U.S. Marine Veteran serving his country to many overseas locations. His military experience allows him to not only support customers but to ensure resolutions and solutions are provided. He encompasses leadership and management skills that customers have come to appreciate.


Rich Jordan believes It’s not how hard you hit.  It's about how hard you get hit and keep moving forward!!

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